Cancellation/Refund Policy

​1. Introduction
The International Journal of Pharmacy and Biological Sciences (IJPBS) is committed to ensuring your satisfaction with our services. This Cancellation/Refund Policy outlines the terms and conditions for cancelling subscriptions and requesting refunds. Please read this policy carefully. By subscribing to our journal, you agree to this policy.
2. Subscription Cancellation
2.1 Single-Issue Purchase:

• Cancellation: Single-issue purchases cannot be cancelled once the order has been processed.
• Refund: No refunds are available for single-issue purchases.

2.2 Annual Subscription:

• Cancellation: Annual subscriptions can be cancelled within 14 days of the purchase date.
• Refund: If you cancel within this 14-day period, you are eligible for a full refund, provided that no issues have been delivered. If any issues have been delivered, the cost of those issues will be deducted from the refund amount.

3. Refund Process
3.1 Eligibility: To be eligible for a refund, you must request the cancellation within the specified period and provide proof of purchase.
3.2 Requesting a Refund: To request a cancellation and refund, please contact our customer service team at [insert email/contact information]. Include your subscription details, proof of purchase, and the reason for the cancellation.
3.3 Processing Time: Refund requests will be processed within 7-14 business days after receiving your request. Refunds will be issued to the original payment method used during the purchase.
4. Damaged or Defective Issues
If you receive a damaged or defective issue of our journal, please contact us within 7 days of receipt. We will provide a replacement at no additional cost or issue a refund for the damaged or defective issue. Please provide proof of the damage or defect when contacting customer service.
5. Non-Refundable Situations

• Late Cancellation Requests: Requests for cancellation and refund made after the specified period (14 days for annual subscriptions) will not be eligible for a refund.
• Digital Products: Due to the nature of digital products, subscriptions, and single-issue purchases of digital versions of our journal are non-refundable.
• Promotional Offers: Subscriptions purchased at a discounted rate or through special promotions may have specific terms that limit refund eligibility. Please refer to the terms of the promotion.

6. Changes to this Policy
IJPBS reserves the right to modify or update this Cancellation/Refund Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. Please review this policy periodically to stay informed of any updates.
7. Contact Us
For any questions or concerns regarding this Cancellation/Refund Policy, please contact our customer service team at:

• Email: [email protected]          
• Phone: 9912185510
• Mailing Address: Rajaji Nagar, Hanamkonda

Effective Date: 01-01-2024
Last Updated: 31-12-2023